Most concepts of motivation that apply to the workforce begin with the assumption that behaviour, at least in part, is directed towards the satisfaction of needs or motives. Definitions of motivation include: "Willingness to exert effort to achieve the organization's goals, conditioned by this effort's ability to satisfy individual needs" (Robbins & Coulter, 1996). "An employee's motivation to work consists of all the drives, forces and influenced- conscious or unconscious-...
These modern days, when network communication is very popular and convenient for people of this generation, social networks, emails and all other kind online communication services became very important and popular part of their "social" life among not only youth but actually among even all ages' people. The most popular and known social network is definitely Facebook. From one point of view this social network looks just simple website, that allows you to communicate and find...
Company Background Established in 1992, City Telecom (H.K.) Limited provides integrated telecommunications services in Hong Kong via its own self-built fibre network. City Telecom's wholly-owned subsidiary, Hong Kong Broadband Network Limited (HKBN), is the fastest growing broadband service provider in Hong Kong. HKBN offers a diversified portfolio of innovative products that service over 1,027,000 subscriptions for broadband, local telephony and IP-TV services. The Company has built a solid...
Introduction: This case study analysis is about Harley-Davidson a prestigious American Motorcycle manufacturer situated at Milwaukee U.S.A, with a full year 2009 revenue of $4.29 billion and income of $70.6 million from continuing operations (Harley-Davidson 2001-2010[1]). This analysis has its focus on a brief history of H-D, which includes the manufacturing issues and the problems it had, the various strategic changes made by H-D in the manufacturing process to achieve its goals. The...
In August 2004, in a last-ditch effort to address the huge financial problems of Cyprus's national airline, the board of directors of Cyprus Airways submitted an action plan for the company's survival and restructuring. The proposals include pay and job cuts and major changes in working time rules, and trade unions at the company argue that employees will be made to bear most of the burden of restructuring. On 5 August 2004, in a final attempt to address the huge financial problems faced by...
A large unit, manufacturing electrical goods which have been known for its liberal personnel policies and fringe benefits is facing the problem of law productivity and high absenteeism. How should the management improve the organizational climate?HIGH ABSENTEEISMPeople-oriented companies are very sensitive to employee opinions. They often review on statistics to check employee opinions on topics of mutual interest, these are the secret workers who survey, ask for employee opinion regarding...
Established in 1964 under STO group, with its subsidiaries, JVs and associates, is a national leader in business. It has significant and focused interests in petroleum, cooking gas, construction materials (including cement and roofing material), medical supplies and pharmaceuticals, home appliances, electronic items, supermarket products and insurance. The company is geographically diverse with operations and developments throughout Maldives and operations in Singapore. The employees of the...
Total Quality Management (TQM) Total quality management refers to organizational functions that denote the quality of products and process is the responsibility of every person involved in the creation and consumption of products and services offered by the organization (Hakes, 1991). The aim of TQM is to increase the product quality to meet the customer expectations. Thus, TQM process requires the participation of management, workforce, suppliers and customers. According to Cua et al. (2001),...
Employee relations do not exist in a vacuum. They are located within, influenced by, and in turn impact upon many other aspects of the work organisation and wider society, therefore, employee relations have been defined and described by different authors and establishments in so many ways but the most important aspect to all their definitions is the fact that employee relations is basically the study of the regulation of employment relationship between employers and employees (Rose, 2004). The...
This paper is an outline of key elements for a successful manager in both personal and professional way. This paper identifies, evaluates and signifies personal and professional skills that are required for a successful manager-ship, which enables the manager to meet his personal as well as organizational goals. Assignment is classified into sub-topic to explain and discuss the main topic in detail. 1.1 a. A manager is a person who uses management skills in an organization and holds a title of...