According to Ann Bares (2007) the statistic that had shown us 21.3% of the staff turnover rate of the hospitality industry and it is the highest one compare to the other industry. The different of the industry such as hospitality, healthcare, real estate/ construction, services, not-for-profit, financial services, technology, manufacturing, utilities, distribution/ warehouse and so on. According to Tracy and Hinkin (2006) stated there is several effects that cause the highest rate in staff...
The idea that there is an 'emotional' aspect to work seems to have only gained academic credence in recent years. Hochschild (1983) originally introduced the concept of emotional labour in her study of flight attendants and bill collectors. Since then various researchers have subsequently expanded the topic to various different types of workers including teachers (Blackmore 1996), nurses (James 1992; O'Brien 1994), lawyers (Pierce 1996), police (Stenross & Kelinman 1989) and caterers...
This is a report and detail analysis of internal structure and culture of Canon. Canon is an established international firm in the photocopy and imaging industry. It operates in diverse range of markets which includes business solution, computer imaging, broadcast and communication, medical system and industrial product. This report further evaluates the overseas opportunities of Canon using PESTEL framework. PESTEL is used to analyse the macro environment and to indentify the key drivers of...
1. Introduction: Since China joined the World Trade Organization (WTO) in late-2001, its trade with foreign countries has surged along with the growth of logistics activities (Zhou et al, 2008). As a matter of fact, China has generally been experiencing consistent attention from multinational companies (MNCs) for ages. According to Goh and Ling (2003), one reason to explain such phenomenon is the attraction of the low cost of production and tremendous market potential. Second, with a fast...
During our US management leadership seminar we discuss about the leadership traits and more especially about charisma. We emphasize a problematic, are we born leader or could we learn it? The representation of leader and leadership traits is characterized by some personality such as Martin Luther King or John F Kennedy for example. Even if leaders are evolving in different environment (movie, politic, song, association etc.) they have at list one common point, charisma. We are going to develop...
Change refers to a significant difference in what was before. This could mean doing things in a new way, following a new path, adapting new technology, installing a new system, following new management procedures, merging, reorganizing, or any other highly significant disruptive event. Writing in Industrial Management (May/June 1997), authors Lisa Kudray & Brian Kleiner define change management as "Continuous process of aligning an organization with its marketplace - and doing it more...
Soft skills basically means people skills . According to some Soft skills is a sociological term relating to a person's EQ i.e Emotional Intelligence Quotient, a group of personality traits, communication, social graces, personal habits, language,personal habits, friendliness, and optism that characterize relationships with other people. We all know how competitive the world is becoming and along with that everyone wants to achieve success. Every organisation wants to be ahead of other and to...
There is an old saying-you can take a horse to the water but u cannot force it to drink; it'll drink only if it is thirsty-so with people. They will do what they want to do or otherwise motivated to do. Whether it is to excel on the workshop floor or in the 'ivory tower' they must be motivated or driven to it, either by themselves or through external stimulus. Motivation is essential for any business to survive and succeed. Performance is considered to be a function of ability and motivation,...
Introduction To begin with what are nanoparticles? These are particles of any type classified as anthropogenic or manufacture origin, and natural occurring. also are less than 100 nanometers or just one billionth of a meter, are the main components of a growing applied science known as nanotechnology (Gibson K, and Pula D, 2009), (Schulte P, and Salamaca F, 2007). The small size of these particles makes them toxic, as a result of their greater surface area; their toxicity remains unknown, due...
Collaboration within international supply chain management can be broken into two categories: 1) an international joint venture and 2) the exchange of information throughout the supply chain to minimize the bull-whip effect. There are several collaborative strategies to consider when entering into an international joint venture are exporting, licensing, franchising, joint ventures, and wholly owned subsidiaries. The difficulty and cost associated with changing the structure of an...